At **Excel Social Media** (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This **Privacy Policy** explains how we collect, use, disclose, and safeguard your information when you visit our website **[https://excel-social-media.us/](https://excel-social-media.us/)** or engage with our services.

By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree, please discontinue use immediately.

For any privacy-related concerns, contact us at:
📧 **Email:** info@excel-social-media.us
📞 **Phone:** 1-(877) 450-1455

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## **1. Information We Collect**

We collect the following types of information:

### **A. Personal Information**
– **Contact Details:** Name, email, phone number, business name.
– **Billing Information:** Payment details (processed securely via third-party gateways like PayPal/Stripe).
– **Account Credentials:** Usernames/passwords (for client portals, if applicable).
– **Communications:** Emails, chat logs, customer support interactions.

### **B. Non-Personal Information**
– **Usage Data:** IP address, browser type, device information, pages visited.
– **Cookies & Tracking:** Session cookies, analytics (Google Analytics), and marketing pixels (Facebook Pixel).

### **C. Social Media Data (For Clients)**
– If we manage your social media accounts, we may access:
– Profile information (handles, bios, follower data).
– Engagement metrics (likes, shares, comments).
– Content uploaded by you (images, videos, posts).

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## **2. How We Use Your Information**

We use collected data for:

### **A. Service Delivery**
– Creating & managing social media campaigns.
– Communicating with clients (updates, invoices, support).
– Processing payments and contracts.

### **B. Website Improvement**
– Analyzing traffic to enhance user experience.
– Fixing technical issues and optimizing performance.

### **C. Marketing & Advertising**
– Sending newsletters (with opt-out options).
– Running targeted ads (e.g., Facebook, Google Ads).
– Displaying testimonials (with consent).

### **D. Legal & Security**
– Preventing fraud, spam, or illegal activities.
– Complying with Indian laws (IT Act, 2000) and global regulations (GDPR, CCPA).

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## **3. How We Share Your Information**

We **do not sell** your data but may share it with:

### **A. Trusted Third Parties**
– **Payment Processors:** PayPal, Stripe (for secure transactions).
– **Analytics Providers:** Google Analytics (anonymous usage data).
– **Marketing Tools:** Mailchimp (email campaigns), Meta Ads (Facebook/Instagram ads).

### **B. Legal Obligations**
– If required by law (court orders, government requests).
– To protect our rights, safety, or property.

### **C. Business Transfers**
– In case of mergers, acquisitions, or asset sales, data may transfer to new owners.

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## **4. Data Security Measures**

We implement industry-standard protections:
– **Encryption:** SSL/TLS for data transmission.
– **Access Controls:** Limited employee access to sensitive data.
– **Regular Audits:** Security assessments to prevent breaches.

*Note:* No system is 100% secure. You share data at your own risk.

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## **5. Your Privacy Rights**

Depending on your location, you may have the right to:

### **A. Access & Correction**
– Request a copy of your stored data.
– Update/correct inaccurate information.

### **B. Deletion (“Right to Be Forgotten”)**
– Ask for your data to be erased (unless legal retention applies).

### **C. Opt-Out & Withdraw Consent**
– Unsubscribe from marketing emails (via “Unsubscribe” link).
– Disable cookies via browser settings.

### **D. Data Portability**
– Request your data in a machine-readable format.

To exercise these rights, email **info@excel-social-media.us**. We’ll respond within **30 days**.

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## **6. Cookies & Tracking Technologies**

We use:
– **Essential Cookies:** For website functionality (e.g., login sessions).
– **Analytics Cookies:** To track traffic sources and behavior.
– **Advertising Cookies:** For retargeting ads (e.g., Facebook Pixel).

You can block cookies via browser settings, but some features may not work.

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## **7. International Data Transfers**

Data may be stored/processed in:
– **India** (our primary operations base).
– **The U.S./Other Countries** (via third-party services like Google Cloud).

We ensure compliance with applicable data protection laws.

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## **8. Children’s Privacy**

Our services are **not for users under 13**. If we discover a child’s data was collected, we’ll delete it immediately.

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## **9. Policy Updates**

We may update this policy periodically. Changes will be posted on our website with a new **”Last Updated”** date.

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## **10. Contact Us**

For privacy requests or complaints:
📧 **Email:** info@excel-social-media.us
📞 **Phone:** 1-(877) 450-1455
🌐 **Website:** [https://excel-social-media.us/](https://excel-social-media.us/)

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**By using our services, you acknowledge reading and agreeing to this Privacy Policy.**