Welcome to **Excel Social Media** (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, **https://excel-social-media.us/**, and our social media optimization (SMO) services. By accessing or using our website and services, you agree to comply with these Terms. If you do not agree, please refrain from using our website and services.

## **1. Definitions**
– **”Client”** refers to any individual or entity using our services.
– **”Services”** include social media optimization, content creation, digital marketing, and related services offered by Excel Social Media.
– **”Website”** refers to **https://excel-social-media.us/** and any affiliated platforms.

## **2. Use of Our Services**
– You must be at least **18 years old** or have legal guardian consent to use our services.
– You agree to provide accurate and complete information when engaging with our services.
– We reserve the right to refuse service to anyone for any lawful reason.

## **3. Payment & Billing**
– All fees for services will be outlined in a separate agreement or invoice.
– Payments must be made in full before services commence unless otherwise agreed.
– We accept payments via credit/debit cards, PayPal, bank transfers, and other approved methods.
– Late payments may incur additional fees or suspension of services.

## **4. Refund & Cancellation Policy**
– Due to the nature of digital services, refunds are issued at our discretion unless otherwise stated in a service agreement.
– Clients may cancel services with written notice but may still be responsible for payments for work already completed.

## **5. Intellectual Property**
– All content, logos, and materials on our website are owned by Excel Social Media and protected by copyright laws.
– Clients retain ownership of their brand assets but grant us a non-exclusive license to use them for marketing and service delivery.
– Any content created by us for clients becomes their property upon full payment.

## **6. Client Responsibilities**
– Clients must provide accurate brand guidelines, content, and approvals in a timely manner.
– Clients are responsible for ensuring their social media accounts comply with platform policies.
– Any delays caused by the client may affect project timelines.

## **7. Confidentiality & Data Protection**
– We respect client confidentiality and will not disclose sensitive information without consent.
– We comply with applicable data protection laws (e.g., GDPR, Indian IT Act) when handling personal data.
– Clients are responsible for obtaining necessary permissions for shared content (e.g., images, testimonials).

## **8. Limitation of Liability**
– Excel Social Media is not liable for any indirect, incidental, or consequential damages arising from service use.
– We do not guarantee specific results (e.g., follower growth, engagement rates) as social media algorithms vary.
– Clients use our services at their own risk.

## **9. Third-Party Links & Services**
– Our website may contain links to third-party sites; we are not responsible for their content or policies.
– Clients are responsible for any third-party tools or platforms integrated with our services.

## **10. Termination**
– Either party may terminate services with written notice.
– Upon termination, clients must settle any outstanding payments, and we may remove access to ongoing services.

## **11. Amendments**
– We may update these Terms at any time. Continued use of our services constitutes acceptance of changes.

## **12. Governing Law & Dispute Resolution**
– These Terms are governed by the laws of **India**.
– Any disputes shall first be resolved through negotiation or mediation. If unresolved, disputes will be subject to the jurisdiction of courts in **[Your City/State, India]**.

## **13. Contact Us**
For questions regarding these Terms, please contact:
**Excel Social Media**
📧 Email: **info@excel-social-media.us**
📞 Phone: **1-(877) 450-1455**
🌐 Website: **https://excel-social-media.us/**

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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*Note: This document is a general template. For legal compliance, consult a professional attorney in India.*